Terms & Conditions

Booking and Payment

  • On receipt of the reservation inquiry form, we will contact you by email within 24 hours. Once the booking details have been agreed by both part we will send you a Booking Confirmation.
  • The booking is NOT confirmed until RECEIPT of the 50% deposit into our bank account. Due to the high demand of the villas it is important that the deposit is paid soon after the Tentative Booking has been agreed, otherwise if there are delays there is a risk that the booking could be taken by someone else.
  • Please inform us when the payment has been done so we can look after it !
  •  On receipt of the 50% deposit the booking is confirmed. A Final Booking Confirmation will be sent to you detailing all the relevant booking details (villa rented, amount, dates and final payment details).
  • BaliOvillas Final Booking Confirmation becomes a binding agreement when you pay your first term deposit. Sending payment in response to your BaliOvillas Final Booking Confirmation constitutes your acceptance and agreement to these terms, conditions, limitations and restrictions as printed below.
  • The balance payment of 50% is due, 30 days prior to the arrival date.
  • When receive it, we will send you the final payment confirmation.
  • If you not pay the final payment on date, it will cancel the booking réservation automatically and deposit will follow the Refund Policy (see below)
  • Please inform us when the payment has been done so we can look after it !

REFUND POLICY

  • 100% if cancellations are made 45 days or more prior to check in.
  • 50% if cancellations are made 21 to 45 days prior to check in.
  • No refund if cancellations are made less than 20 days prior check in.
  • Refunds are not provided due to delayed arrivals.

PAYMENT

  • Bank transfert
  • Paypal

Booking Terms

CHECK IN / CHECK OUT

  • Check In is 2 pm
  • Check Out is 12 am
  • Any request for early check In or late check Out is subject to avaibility.

DAY USE

  • A 50% from the applicable rate is applied for late check out until 6 PM. Any extension stay exceeding 18:00 will be charged in full.

NUMBER of GUESTS

  • BaliOvillas has a maximum number of guests per villa, discussed and agreed upon during the reservation process.
  • Exceeding this limit will subject your reservation to immediate termination without refund or extra charge per extra guest.

CHILDREN POLICY

  • Children under 12 y.o. or baby using the daybed (200 x 90 cm) do not pay extra cost
  • In the interests of safety, parents of young children should take note that due to the location and design, a higher than normal level of supervision may be necessary for enthusiastic and adventurous children. Baliovillas will not be responsible for any accident in the villa.

SWIMMING POOL

  • Parents of young children may wish to note that BaliOvillas has no fenced off swimming pool and pond. This may require a level of supervision higher than one may be accustomed to elsewhere.

MAID SERVICE and OTHER SERVICES INCLUDED

  • Daily maid cleaning and linen changing is available and free of charge. Towels for swimming pool are provided. Water is free.

MISS USE of THE PROPERTY

  • BaliOvillas reserves the right to interrupt service and evict guests due to noise complaints or any type of property abuse without a refund. Illegal activities will be cause for immediate eviction by local police.

LIABILITY

  • BaliOvillas accepts no liability for property loss or damages, nor liability for injury, accidents, delay, or any irregularity. Furthermore, guests are responsible for their villa during occupancy. Tenants are required to insure their personal possessions prior to occupation.

INSURANCE

  • We strongly recommend that you take out comprehensive travel insurance at the time of booking, to protect you and all those accompanying against illness, incl. evacuation, injury, death, loss of baggage and personal items, cancellation and other travel contingencies.

RESPONSIBILITY

  • Please be advised that we are not responsible for any loss or damage to personal equipment and property during your stay at BaliOvillas, or during your participation in any activities during your visit to Bali.
  • We will not accept responsibility for any delay, additional expense or inconvenience which maybe caused directly or indirectly by events outside of our control such as late arrival of International flights, civil disturbances, fire, floods, unusually severe weather, acts of God, acts of government, or the failure of any machinery or equipment.

PRICES

  • Prior to booking, all prices are subject to change without notice.

BOOKING AGE

  • The minimum age to make reservation is 18 years old.

APPLICABLE LAW

  • These terms & conditions and any contract to which they apply are governed in all respects by Indonesian law and Indonesian courts only shall have jurisdiction in relation to any claim or dispute arising out of, or connected with them.